Benefits Of Next-Generation 9-1-1 One Must Know
However, with the introduction of Next Generation 9-1-1, 9-1-1 Call Handling Solutions are now able to respond to calls more rapidly, answer them more politely, and get media-rich information that can help save lives. The NENA i3 standard, often known as "NG9-1-1," is an IP-based communication system that links emergency responders, PSAPs, and 9-1-1 callers using the most recent developments in communications technology. Next-Generation 9-1-1 Advantages By using more advanced communication methods used today, Next Generation 9-1-1 modernizes 911. As a result, a PSAP will be able to receive 9-1-1 communications via text messages, voicemail, video, and photographs. This improves both the location awareness of responding officers and PSAPs while giving callers the opportunity to select a communication style that doesn't jeopardize their safety. Accurate location tracking will be possible thanks to these improved capabilities, which include direct smartphone location trac