What are the benefits of ESInet NGA 911?

Compared to the legacy NGA 911, the one with ESInet offers numerous benefits. It significantly enhances emergency response capabilities. Some of the key advantages of such advanced call-handling solutions are:

Multimedia data sharing – ESInets facilitates the transmission of multimedia data, including videos, real-time text messages, images, and more with appropriate agency-established governance. It allows calls to provide accurate information to cater to the emergency situation.

Faster delivery of calls – Due to the established systems, IP transport delivery is quicker than legacy call delivery. Furthermore, with ever-improving initial location information, the need for call transfers is reduced and thus, the number of calls serviced by the calling agency is improved.

Enhanced data sharing – ESInet enables the sharing of critical information among public safety agencies and jurisdictions that promote better coordination during large-scale emergencies, such as natural disasters or terrorist incidents.

Scalability – ESInets are also designed for growth. The system is scalable and it allows for the integration of new technologies and services as they become available. It ensures that emergency services can adapt to evolving communication technologies.

Redundancy and reliability – ESInets are designed to be highly reliable and redundant. The systems also minimize the risk of service interruptions. Redundant data centers and failover mechanisms ensure that these emergency services remain operational even in the event of network disruptions.

It is time to improve your call handling solutions with ESInet NGA 911. Reach out to learn more. 

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